Service Issue -- linode.com Email Addresses

NewsBot

NewsBot
Oct 24, 23:57 UTC
Monitoring - At this time we have been able to correct the issue affecting emails to support@linode.com. We will be monitoring this to ensure that the service remains stable.

If you are still experiencing issues with receiving replies to support@linode.com emails, please open a Support ticket or call us at 855-454-6633 (+1-609-380-7100 international).

Oct 24, 22:49 UTC
Identified - The issue has been identified and a fix is being implemented.

Oct 24, 22:49 UTC
Update - Our team has identified the issue affecting emails to support@linode.com. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

Oct 24, 21:57 UTC
Update - A previous message indicated that emails to abuse@linode.com were also being affected by this service issue. It appears that only support@linode.com is affected, and the original message has been updated to reflect this.

Oct 24, 21:38 UTC
Investigating - We are currently experiencing issues with handling emails sent to support@linode.com. Until this is resolved, emails to these addresses may not be answered.

If you are having account issues, please open up a ticket at https://cloud.linode.com/support/tickets, or give us a call at 855-454-6633 (U.S. toll-free) or +1-609-380-7100 (international).

Emails to abuse@linode.com should be unaffected, but you may feel free to use our Abuse Portal at https://www.linode.com/legal-abuse/ to report abuse complaints.

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