Service Issue - Cloud Manager and API

NewsBot

NewsBot
Aug 8, 23:26 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

Aug 8, 22:50 UTC
Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

Aug 8, 22:10 UTC
Identified - Our team has identified the issue affecting the Cloud Manager and API that is preventing users from accessing open Support tickets. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place. In the meantime, if you are experiencing an urgent issue and are awaiting a response on an opened ticket, we recommend calling the Linode Support line at:

U.S. 855-454-6633
Global +1-609-380-7100

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