Service Issue - Cloud Manager and API

NewsBot

NewsBot
May 8, 14:43 UTC
Resolved - We haven't observed any additional issues with the Cloud Manager or API, and will now consider this incident resolved. Please note that customers may see stats gaps for the service issue's impact period - approximately 40 minutes, starting 12:13 UTC on May 8, 2024. If you continue to experience issues, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com for assistance.

May 8, 13:23 UTC
Monitoring - At this time we have been able to correct the issue affecting the Cloud Manager and API. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to open a Support ticket, please call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to support@linode.com.

May 8, 13:10 UTC
Identified - Our team has identified the issue affecting the Cloud Manager and API. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

May 8, 12:35 UTC
Update - We are continuing to investigate the issue that is affecting the Linode Cloud Manager and API, during this time, some users may experience issues when attempting to access Cloud Manager or issue jobs to services on their account including but not limited to Linodes, Block Storage Devices, and Kubernetes Services.

May 8, 12:30 UTC
Investigating - Our team is investigating a service issue that affects the Linode Cloud Manager and API. During that time, some users may experience issues when attempting to access these systems. We will share additional updates as we have more information.

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