CF-Incidents Email security - Escalate user submissions

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After you triage your users' submissions (that are machine reviewed), you can now escalate them to our team for reclassification (which are instead human reviewed). User submissions from the submission alias, PhishNet, and our API can all be escalated.

Escalate

From Reclassifications, go to User submissions. Select the three dots next to any of the user submissions, then select Escalate to create a team request for reclassification. The Cloudflare dashboard will then show you the submissions on the Team Submissions tab.

Refer to User submissions to learn more about this feature.

This feature is available across these Email security packages:

  • Advantage
  • Enterprise
  • Enterprise + PhishGuard

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