Connectivity Issue - Washington Data Center


Jan 24, 19:37 UTC
Resolved - We haven’t observed any additional connectivity issues in our Washington data center, and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

Jan 24, 19:13 UTC
Update - We are continuing to monitor for any further issues.

Jan 24, 19:07 UTC
Monitoring - We identified an issue with our Washington data center. Users may have experienced intermittent connection timeouts and errors for all services in this data center from 17:10 UTC to 18:00 UTC. We have identified the cause of the issue and have rolled back a release which we believe may have caused this issue as of 18:00 UTC on January 24, 2024; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated. If you are still experiencing issues, please open a Support ticket for assistance.

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