Connectivity Issue -- Platform Operations, Cloud Manager, and API

NewsBot

NewsBot
Dec 21, 23:47 UTC
Identified - Our team has identified an issue affecting platform-level operations affecting services in all data centers, as well as Cloud Manager.

During this time, users may experience issues when performing platform-level tasks such as creating services, deleting services, and changing the power state of services. Users may also experience connection timeouts when interacting with Cloud Manager and the API.

Our team has identified the issue causing this issue and is working quickly to implement a fix. We will update with more details as they become available.

These issues may prevent customers from opening tickets, so customers should call 855-454-6633 (U.S.) or +1-609-380-7100 (global) if they need direct assistance from our Support team.

We will share additional updates as we have more information.

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