Connectivity Issue - London

NewsBot

NewsBot
Aug 26, 02:30 UTC
Resolved - This incident has been resolved.

Aug 26, 00:14 UTC
Monitoring - At this time we have been able to correct the issues affecting connectivity in our London data center. While we're still conducting a full root-cause analysis into this incident, our preliminary investigation suggests this was the unexpected result of a network configuration change in London. We've set this incident to monitoring while we ensure connectivity in London remains stable and we'll provide a post-mortem here as soon as possible. If you are still experiencing issues, please open a Support ticket for assistance.

Aug 25, 23:11 UTC
Update - Our team has identified the issue affecting connectivity in our London data center as an issue impacting the data center's fabric switching. We are working quickly to implement a fix, and we will provide an update as soon as the solution is in place.

Aug 25, 22:35 UTC
Investigating - Our team is investigating a connectivity issue in our London data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. We will share additional updates as we have more information.

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