Service Issue - Managed Databases

NewsBot

NewsBot
May 17, 20:04 UTC
Resolved - This issue is now resolved and all provisioning of Database Clusters should now complete normally. We identified an issue causing the initial process of cluster creation to fail. A fix was pushed to production at 17:15 UTC and has remained stable during monitoring. Any clusters provisioned from May 16th 17:54 UTC to May 17th 19:50 UTC will remain in a failed state and should be deleted and redeployed. If you continue to have issues provisioning a new cluster, please open a Support ticket for assistance.

May 17, 19:30 UTC
Update - We are continuing to monitor for any further issues.

May 17, 18:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

May 17, 17:11 UTC
Update - We are continuing to work on a fix for this issue.

May 17, 16:21 UTC
Identified - The issue has been identified and a fix is being implemented.

May 17, 15:29 UTC
Investigating - Our team is investigating a service issue affecting the Managed Databases service. During this time, users may experience issues when attempting to provision new data bases.

We will share additional updates as we have more information.

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