Linodes failing to boot and apply firewall changes in all Data Centers

NewsBot

NewsBot
Nov 14, 20:32 UTC
Identified - As of 19:46 UTC, we have been able to fix the issue causing the inability to boot Linodes and those booted Linodes are able to apply changes to Cloud Firewall rules. We are actively working to fix the Cloud Firewall rules that were deployed during the impact window as they are not applied at the moment. We will share additional updates as we have more information.

Nov 14, 19:45 UTC
Update - To add on to our previous post, customers may have issues with creating/recycling Linode Kubernetes Engine nodes and/or deploying Managed Databases as a result of this issue. Any Cloud Firewalls used along with those services would likely be unable to apply rule changes, as well.

Nov 14, 19:38 UTC
Investigating - At around 17:00 UTC on November 14th after a change we started noticing Host job failures across several Data Centers (including London, Dallas and Atlanta) specifically, some Linodes are failing to boot, and those which fail to boot may also be unable to apply changes to Cloud Firewall rules. Our team is investigating a service issue. We will share additional updates as we have more information.

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