Connectivity Issues - London and Frankfurt

NewsBot

NewsBot
Aug 3, 00:36 UTC
Resolved - Connectivity for all services in London and Frankfurt have remained stable and will now consider this incident resolved. If you continue to experience problems, please open a Support ticket for assistance.

Aug 2, 22:54 UTC
Monitoring - We have corrected the issues affecting connectivity in our London and Frankfurt data centers. We will be monitoring this to ensure that services remain stable. If you are still experiencing issues, please open a Support ticket for assistance.

Aug 2, 21:57 UTC
Identified - We’ve identified the cause of this incident as a power issue and are working with our data center partner in London to restore normal connectivity as soon as possible.

Aug 2, 21:46 UTC
Update - We are continuing to investigate this issue.

Aug 2, 21:36 UTC
Investigating - Our team is investigating a connectivity issue in our London data center. During this time, users may experience connection timeouts and errors for all services deployed in this data center. Additionally, users may experience connection timeouts and errors for some services in our Frankfurt data center. We will share additional updates as we have more information.

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